Supervision remains a critical factor for the success of any organization in the contemporary business world. However, most people fail to utilize effective supervision skills for lack of training in the field. In every organization, supervisors play a crucial role of linking the top management to the lower management levels and ordinary employees. As such, the distinct roles are played by supervisors in ensuring the success of the organization. Supervisors usually impact the behavior of employees, endeavors, motivation, as well as performance by utilizing effective supervisory skills. Supervisors are usually charged with the responsibility of positively influencing the process of growth and development of an organization while bettering the end result.
According to Mosley and Pietri (2011), leadership is embedded in manipulating human behaviors with a sole purpose of attaining the given goal. Since the modern business environment is faced with myriad threatening challenges, it is essential for any manger, supervisor, or leader to understand the uncertainty and risks associated with their jobs. They hold the mantle of an organization and its stakeholders. In this sense, it is required that a leader or manager is equally ready for the tasks at all odds. Pearce (2003) maintains that a real manager or leader is tested at the points of uncertainty when activities and outcome are below the expectations. Since nobody is an island, effective leadership involves a certain level of motivation and skills, and technologies embraced. A good leader or manager would always be a strong team player who recognizes the ability of others. Therefore, a leader must ensure help employees realize their full potentials. This paper explores supervisory and leadership issues and how to assist employees to achieve their potential.
How to Help Staff to Achieve Their Potential
In the contemporary business world characterized by a high degree of uncertainty, organizations strive to effect changes that can allow them to perform better and keep abreast of intense competition in the market. Many organizations focus on achieving this by developing their workforce. Amidst all these attempts are many challenges of escalating operational costs and accountability among others. Increasing demand for quality products and services has piled pressure on organizations to have effective and skilled leaders at every level of the organization. Leadership is an important determinant of supervision quality in every organization (Pearce, 2003).
Leadership can be referred to as the process of manipulating human behavior aimed at attaining specific objectives (Mosley & Pietri, 2011). A leader is expected to have great control and influence over his followers and get things done with minimal effort. Leadership roles in every organization tend to vary with the position that a supervisor holds in the management structure of the firm. For instance, top managers lead their organization through assorted activities so as to implement policies crafted by the board of directors (B.O.D). They can set organizational principles and develop strategies aimed at ensuring the survival of the organization in the market (Pearce, 2003).
Supervisory leadership at every level of organizational management is charged with the duty of positively impacting the routine performance of employees under their dockets. Business organizations usually emphasize on supervisory management with a lot of focus on technology and innovation. In the present competitive world where consumers focus mostly on product quality, there are calls by many organizations for effective supervisory leadership to enable the organizations to operate effectively and meet the needs of their clients while keeping focus on organizational objectives (Pearce, 2003).
In most organizations, human resources form the backbone of an organization by giving it an opportunity to face off with other players in the market. The output of the organization depends on the effort of human resources. As such, helping workers to reach their full potential is crucial for every organization as it will help them to develop effective workforce, which in turn will positively impact organizational performance. The following are some of the ways in which an organization can help its employees to reach their full potential.
I. Establishing Effective Skills for Team Management
Effective supervisors must work for trust and reverence from employees working under them. In order to achieve this, they must portray desirable skills for leading effective teamwork. For effective supervisory work, one must possess good leadership skills, have proper knowledge about work delegation, and he or she must possess good problem-solving skills (Wright, 2009). An effective supervisor must also portray good decision-making ability, enthusiasm about developing employees under him, have good communication skills, and be in a position to influence employees towards achieving organizational goals (Pearce, 2003).
II. Effective Leadership
Leadership is a concept that reflects special skills that are very important for effective running of any position in an organization. Leadership goes beyond encouraging and boosting the morale of employees (Mosley & Pietri, 2011). It involves practical demonstration of what others are supposed to do and using the power vested in him or her to empower his followers. A good leader must possess effective communication skills and must convey information needed by employees at the right time and place. He must have the desire to help those who work under him to grow and develop professionally and must demonstrate high organizational values and beliefs (Austin & Hopkins, 2004). An effective supervisor is one who is capable of delegating work effectively (Mosley & Pietri, 2011). He can facilitate employee involvement by establishing effective recognition and reward system. The desire to coach and improve employee performance forms one of the main concerns for an effective supervisor (Mosley & Pietri, 2011).
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What Makes a Good Leader
There are many different styles of leadership and the majority of them are very effective, but despite these different approaches, all good leaders share a handful of characteristics. So, what are these qualities that make a good leader? We are going to take a closer look at some of them including good communication, the ability to delegate and a strong level of commitment to see how these qualities can help to make someone a good leader.
One of the most important characteristics of a good leader is that they need to actually be prepared to lead. This sounds like something that should go without saying, but it is surprising just how many people who are in a leadership role are not prepared to take an active role in leading their team. A good leader does not sit back and observe what is going on, but rather they should be the one making the decisions and making sure that the rest of the team sees them through. You must have the self-confidence to stand by such decisions when you are sure that you are right. However, if you do happen to be wrong you must also own your mistakes and come up with an alternative plan in the event of failure. Your subordinates should be comfortable looking to you for guidance and for that to happen you must take an active role in leadership.
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While it is important for leaders to be hands on and have an active role in leadership, a good leader must also know when to delegate! It is essential that you are able to trust your team to execute your vision. This means allowing them to get involved with various aspects of your plans. Delegating tasks to other people or departments is a very important skill for a leader to have. In order to delegate effectively, you must be aware of the strengths and weaknesses of those on your team so that you can allocated tasks accordingly. This will free up your own time for higher level tasks.
The best leaders are also those who excel when it comes to communication. It is essential for a leader to be able to communicate effectively with everyone on the team at all times. You need to be able to think things through and consider what information is available to others on your team. Are you providing them with all of the relevant information that is needed to accomplish the tasks that they have been set? A good leader must also make sure that he or she not only communicates the appropriate information to the team, but also that everyone understands it. Great leaders are able to communicate in a way that others can engage with. This makes it easier for others to understand what you are saying and to remember it! When your team has a clear understanding not only of the end goal, but also how to achieve it, you will find that your efforts run much more smoothly.
A good leader must also show a commitment to his or her team. You cannot expect to motivate others to put in their best efforts if you yourself are not leading by example. The best motivation for many people is seeing their boss right there working just as hard as everyone else. This demonstrates your commitment to your team and is a sure fire way to inspire their loyalty. It is great if you can not only prove that you work hard, but also that you are fair and do not expect anything of your team that you are not willing to do yourself! A positive attitude will also go a long way to showing your commitment to your role as a leader.
In conclusion, there are many different characteristics that make a good leader. There are a variety of different approaches to leadership, but those who succeed in their leadership role are very likely to exhibit the characteristics that we have discussed her. A good leader has commitment and a positive attitude, knows how to delegate, can communicate effectively and is prepared to actively lead a team.